Shipping And Delivery
This page will explain the Sleep Store's Shipping and Delivery Policies. If you have any questions be sure to reach out and we would happily answer and questions you may have regarding Shipping and Delivery.
Standard Delivery and Shipping
*We Do Not Ship Through The US*
We Do Offer Delivery to Our Local Residents of Colorado and Nebraska!
When a delivery is placed we charge a $99-$199 fee depending on the location and the distance that our team will need to make for the delivery. Allow 2-4 Business weeks for the store to receive the product, then when it is received we will reach out and pick a good delivery window that will work best for you!
Our delivery team will build any assembly required products free of charge with the purchase of the delivery. We will provide all necessary tools to assemble the product.
Need To Return?
*We Do Not Accept Returns of Any Kind*
Sleep Store does offer a couple bundle deals that would allow you swap out your mattress for another of equal value. There is a $150 exchange fee and you would be charged for delivery if needed on the mattress swap. This applies to both bundles.
For $399 You can get our Love Your Mattress Guaranteed Bundle, this includes 2 premium pillows, premium sheets, premium mattress protector, and best of all a 365 day sleep trial with your bed. This would give you 365 days from the day of receiving the mattress to try it out and if you end up not liking the mattress swap it out for another of equal value any time within the 365 day trial.
Our second option is buy a mattress protector with the mattress and that will ensure you have 30 days to try out the mattress and if you don't love it swap it out for a different one of equal value.
*If you purchase a mattress without a protector or the Love Your Mattress Guaranteed Bundle you will not be able to make a return or receive a refund of any kind.*
Any Other Products We Offer Will Not Be Refunded Or Returned Once Purchased.
Allow 2-4 Business Weeks for us to receive the product. Once it is received we will reach out letting you know we have your products in store and we will discuss a window for the delivery team to come out and assemble everything for you! We can make deliveries all through Northern Colorado and Nebraska